Dell Germany Refunds Vista/Works Price to Swiss Customer

Hurrah! “mad” from created a fantastic precedent for us silly Swiss people: He sent one e-mail to Dell and immediately got a refund for both the unwanted Vista and the copy of MS Works included with his new laptop. He saved 15% on the laptop’s price this way, as well as getting rid of software he doesn’t use. Read his story in English or German.

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